Terms & Conditions

Access to administrative panels, SupportA4 maintenance dispatch consoles, and enterprise-restricted PrintA4 hardware kiosks is strictly limited to authorized personnel and vetted organizational staff.

• SupportA4 maintenance personnel must maintain active dual-factor authentication tokens when servicing physical kiosk units.
• Enterprise employees must log out of public or shared kiosk terminals immediately upon completing their print jobs.

As a user of the PrintA4 platform or SupportA4 kiosk hardware, you agree to fulfill the following obligations:

• Legal Document Authority: You represent and warrant that you hold all legal rights, licenses, or authorizations to upload and print submitted documents.
• Credential Safeguarding: You are solely responsible for maintaining the confidentiality of your mobile app credentials, NFC tap cards, and OTP sign-in keys.
• Physical Kiosk Care: You agree to operate physical kiosk hardware in a clean, reasonable manner and report any physical malfunction to SupportA4 immediately.

PrintA4 reserves the right to suspend or revoke access to accounts or kiosks under the following circumstances:

• Suspicious Activity: Detection of multiple failed authentication attempts, credential stuffing attacks, or anomalous geographic logins.
• Billing Delinquency: Failure to settle outstanding enterprise invoice fees or invalid payment methods.
• Inactivity Termination: Enterprise user accounts inactive for over 180 consecutive days may be deactivated following email notice.

You agree not to misuse the PrintA4 platform or SupportA4 hardware kiosk network. Prohibited activities include, but are not limited to:

1. Printing counterfeit currency, fraudulent government identification, or illegal contraband material.
2. Attempting to bypass memory-shredding routines or reverse-engineer kiosk firmware.
3. Injecting malicious software payloads or exploiting API endpoints.
4. Interfering with physical print delivery mechanisms or tampering with SupportA4 hardware sensors.

The PrintA4 platform, SupportA4 kiosk hardware designs, software code, logos, trademarks, and documentation are the exclusive property of PrintA4 Inc. and SupportA4 Technologies.

• Nothing in these Terms grants you ownership of any PrintA4 intellectual property rights.
• You retain full ownership of all document files and original content uploaded to the service.

To the maximum extent permitted by applicable law, PrintA4 and SupportA4 shall not be liable for indirect, incidental, special, or consequential damages resulting from:

• Service interruptions, hardware maintenance downtime, or network latency.
• Loss of unprinted document files resulting from immediate volatile memory auto-purging.
• Total liability under any claim shall not exceed the amount paid by you to PrintA4 in the 12 months preceding the claim.

We may update these Terms & Conditions periodically to reflect changes in legal requirements or operational features:

• Advance Notice: Material changes will be announced at least 30 days in advance via email or app notice.
• Continued Use: Continued use of PrintA4 or SupportA4 services after the effective date constitutes acceptance of the revised Terms.

If you have questions regarding these Terms & Conditions, please contact our Legal Counsel: